Privacy Policy

1. Introduction

Kinfold ("we," "us," "our") is committed to protecting the privacy of the families who engage with our communication workshops and coordination support services. This policy explains what personal data we collect, how we use it, and the choices available to you. For questions about this policy, contact us at [email protected].

2. Data Collection Information

When you contact us or book a session, we may collect your name, email address, phone number, and any message details you choose to share through our contact form. Additional data, such as scheduling preferences, may be collected during a booked session or programme.

Data is collected directly through our contact form, and indirectly through cookies used for basic site functioning and, where consented to, site analytics. Our legal basis for processing this information is your consent when submitting the form, and our legitimate interest in responding to inquiries and delivering booked services.

We retain contact form submissions and session records for up to 24 months, after which they are securely deleted unless a longer retention period is required by law. We may use third-party services for website hosting and analytics; these providers process data only as needed to support our operations.

3. Data Usage Explanation

Personal data is used to respond to inquiries, schedule and deliver sessions or workshops, and communicate about your engagement with Kinfold. We do not sell personal data to third parties.

If you have opted in to receive occasional updates from us, you may unsubscribe at any time by contacting [email protected]. Where analytics cookies are enabled with your consent, aggregated, non-identifying data helps us understand how our site is used and improve it over time.

We may also process data as needed to comply with applicable legal obligations in Thailand.

4. Data Protection Measures

We apply reasonable technical and organizational measures to protect personal data, including encrypted data transmission, access-controlled storage systems, and limited internal access on a need-to-know basis.

Should a data breach occur that affects your personal information, we will notify affected individuals and relevant authorities in accordance with Thai data protection requirements. We periodically review our data handling practices to maintain appropriate safeguards.

5. Cookie Information

Our website uses essential cookies required for basic functionality, along with optional analytics, marketing, and preference cookies that operate only with your consent. For full details on the types of cookies used and how to manage your preferences, please see our Cookie Policy.

6. User Rights Section

Under Thailand's Personal Data Protection Act (PDPA) and applicable data protection standards, you have the right to:

• Access the personal data we hold about you
• Request correction or erasure of your data
• Request a copy of your data in a portable format
• Object to or restrict certain processing activities
• Withdraw consent at any time, without affecting prior lawful processing
• Lodge a complaint with the Office of the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their own privacy policies before providing any personal information.

8. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data directly from minors through our website. Where a family session involves discussion relevant to children, only the responsible adult submits personal data on the family's behalf.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.

10. Contact Information